If there’s any questions of the product,e.g. the price,production time,customized,or if you need rushing the order,
please contact us by online chat or message.
Due to the time difference between different countries, if we can’t timely reply to you by chatting online.Â
Please contact us via the message.Thank you.
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A.The wedding dress does not include any accessories such as gloves, wedding veil and the crinoline petticoat (if these accessories show on the pictures)?. |
B.Color may vary between different CRT and LCD screens.we can not guarantee that the color of our products will be exactly the same with the photographs you saw. |
C. Please?give me your exactitude size?and color when placing an order, and I am very happy to process returns when necessary ,in order to make the gown very fit with you ! |
D. Before ordering, please read this listing carefully and ask all your questions. |
Time in transit |
Transit time varies with different shipping methods. |
|
Carrier Name |
Estimated Time in Transit from China to the Destination |
|
DHL |
To North America,Europe, Asia and Australia,shipping only take 3-5 days, to other countries, it will take about 5-7 days. |
www.dhl.com |
FEDEX |
To North America,Europe,Asia and Australia,shipping only take 3-5 days, to other countries, it will take about 5-7 days. |
www.fedex.com |
UPS |
To North America,Europe and Australia, shipping only take about 3-5 days. |
www.ups.com |
TNT |
To North America,Europe and Australia,shipping only take 3-5 days. |
www.tnt.com |
EMS |
To North America,Europe, Asia and Australia, shipping only take 5-7 days, to other countries, it will take about 7-10 days. |
www.ems.com.cn |
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Gentille Dress loves you and we want to make you happy. So please read the return policy below carefully.
1. When making an order, please pay careful attention to item details and sizing information. If you have any questions,
we’re happy to help; send all product inquires to me via alibaba and we’ll get back to you as soon as possible;
2. Pls contact us within 2 days (48 hours) after the reception of parcel and state the problem of items and reason for return;
3. Items should be returned in its original condition without signs of wear, tear or odors;
4. Return shipping cost would be charged by buyer. It would be buyer’s responsibility to pay for the shipping fee of sending
back and exchange;
5. It would not be considered to return items without any quality problems.
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6,we cant accept refund for custom made dress if the buyer want to custom color/size/design
1.We do our best to make your online purchase as pleasant as possible, if you have any concerns
please do not hesitate to contact us as we truly want every customer to be a satisfied customer!
2.It would be highly appreciated if you could leave us a positive feedback,
which will be a great encouragement for us!!
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